Discreet Delivery
All orders are shipped in plain and discreet packaging, your package will simply contain your address & royal mail postage label indicating that package is from BLACK CAT MARKETING LTD.

Shipping
Your goods will usually be despatched same day (Monday to Friday), subject to our holiday dates. We do however request that customers allow up to 7 days for delivery. Orders reported lost during delivery cannot be replaced within this period. If on receiving an order we are unable to deliver an item within 14 days, we will contact you immediately to agree another time for delivery. If an agreement cannot be reached on a delivery time the customer will be offered an exchange or full refund.

Shipping Costs
In order to minimise the risk of losing items in the post we only send items using Royal Mail Recorded Delivery or 1st Class Certified Post.
Mainland UK delivery costs £4.99
International Orders will incur additional handling charges which will be shown at checkout.

Packaging
All packaging will be plain and discreet. We place a return address label on the reverse of all packages which gives our company name "Black Cat Marketing Ltd" and address.