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PRODUCTS
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CONTACT INFO
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Black Cat Marketing
483 Green Lanes
London N13 4BS
020 8133 2623
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PAYMENTS & DELIVERY
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Discreet Delivery
100% Discretion Assured!
All orders are shipped in plain and discreet packaging, your package will simply contain your address & royal mail postage label indicating that package is from BLACK CAT MARKETING LTD.
Shipping
Your goods will usually be despatched same day (Monday to Friday), subject to our holiday dates. We do however request that customers allow up to 7 days for delivery. Orders reported lost during delivery cannot be replaced within this period. If on receiving an order we are unable to deliver an item within 14 days, we will contact you immediately to agree another time for delivery. If an agreement cannot be reached on a delivery time the customer will be offered an exchange or full refund.
Shipping Costs
In order to minimise the risk of losing items in the post we only send items using Royal Mail Recorded Delivery or 1st Class Certified Post.
Mainland UK delivery costs £3.99
EU member states delivery costs £9.99
Rest of the world delivery costs £14.99
Packaging
All packaging will be plain and discreet. We place a return address label on the reverse of all packages which gives our company name "Black Cat Marketing Ltd" and address.
Security
You will need to sign for your parcel so that we know you have received it. If you are out when the postman calls, don’t worry!
You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 7 days and if not collected or delivered it will be sent back to us.
If you would like us to re send your order we will regretably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
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SHOPPING CART
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